 | Select the Course Number to get further detail on the course. Select the desired Schedule Type to find available classes for the course. |
| CMR 528 - Individual and Organizational Problem Solving and Decision Making |
|
This course is the Capstone Course for students graduating with a concentration in Domestic, Social and Organizational Conflict Transformation. The course will integrate theories of organizations at different levels of analysis (micro/intra and interpersonal, and macro/organizational), and a problem-solving process that managers and executives can use to identify and resolve organizational problems. Students will work through multiple cases of organizational problems at all levels in small groups and the entire class. They will learn to apply a 4-step process to diagnose and resolve organizational problems: 1) identify the problem; 2) diagnose root causes using the 'Five Whys' technique; 3) identify possible solutions; 4) evaluate solutions and choose optimal one(s), taking into consideration likelihood of success and difficulty of implementation. Students will apply basic theories of Organizational Behavior (OB), including the individual (motivation, satisfaction); interpersonal (group processes) and organizational (structure, process) to the situations.
3.000 Credit hours 3.000 Lecture hours Levels: Graduate Schedule Types: Lecture Public & International Affairs Department |
 |